Reason #1 like
Customer support at
most online casinos is a joke. Let me
count the ways:
- No support phone number. Some casinos
don't even let you call them! That's
unacceptable for any place that is taking
your money. In fact, some years ago I used
to promote Captain Cooks as my casino of choice,
but then CC took their phone number off their
website. And so I took them off my
website and started looking for another casino
to recommend, and that's when I found
- Phone number is hard to find. Even
casinos that have a support phone number make
you go clicking around through their website to
get it. But Bodog puts their number prominently
at the top of every single page. If you
can't find their phone number, you're not
- Lengthy hold. Even when a casino has
a phone and you're able to find it, you may get
the pleasure of waiting on hold forever before
you can talk to someone. But I've called Bodog
several times and more often than not, they pick
up instantly. The phone menu is short,
too. I hit #2 for Customer Support, and then
without any hold time, it's "Bodog Customer
Service, how can I help you?"
- Support staff stretched thin. Many
casinos employ a call center that takes calls
for a bunch of different casinos. I don't know
how many times I'd call a casino and tell them I
was having trouble depositing or ask for details
of their bonus offer, and they'd respond, "What
casino are you calling about?" Man, that was
never a good feeling. And you can see where I'm
going with this: Bodog takes calls only for
- Clueless reps. The support reps at
many casinos don't even understand the games.
Sometimes when I've inquired about something
like whether double down in blackjack or
double-up in video poker counts towards the
wagering requirement, it became clear that the
rep didn't even know how the games were played,
and couldn't answer my question. (They'd always
give me an answer anyway, which I'd clearly be a
fool to trust.) At Bodog the reps understand the
games. And if you get a rep who doesn't know the
answer, they'll check with someone else to find
out for sure, rather than giving you some
Oh, and did I mention that Bodog reps are all
fluent in English?
Call the 800-522-4700 hotline, and read this.
Also, know that Parkinson's drugs encourage gambling.
A betting system is a method of betting more or
less depending on whether you're winning or losing, to
increase your chances of winning in the short term. No
betting system works in the long term, which is another way
of saying that no betting system can overcome the house
edge (the casino's built-in mathematical advantage on
How can a betting system be more likely to win in the
short term than in the long term? Let's look at a
made-up game as an example. Let's say I have a hundred shoe
boxes with a hole cut out on the side so you can stick your
hand inside to grab the contents. In 99 of these shoe boxes
there's a hundred-dollar bill. But in one of them there's a
rattlesnake. The game is that you pick a box and put your
hand in to try to get a $100 bill. Of course you don't know
which box contains the snake. Every time you successfully
get a $100 bill the box is removed. You can play as many
times as you want.
Obviously, the odds are always in your favor for
getting a $100 bill, unless there are only two boxes left
and one contains the snake. The fewer times you play,
the greater your chances of walking away with money instead
of getting bitten. The longer you play, the more likely you
are to lose. And when you do lose you'll lose big.
A betting system such as the Martingale
works a similar way. It makes you more likely to win in
the short term, but the longer you play the more likely you
are to lose, and when you do lose you'll lose big. The
Martingale works by having you double your bet every time
you lose. Let's say you bet $5 on red in roulette. You lose,
so you bet $10 on the next spin. You lose, so you bet $20.
You lose, so you bet $40. You lose again (man, you have bad
luck), so you bet $80. You win that bet, so then you drop
back down to a $5 bet again.
Using this method, you're actually likely to win a
1-hour playing session. But if you do lose, you'll
likely lose a lot more than if you had bet $5 every
And how could you lose if you always double your bet
until you win? Simple: you'll sometimes have a losing
streak so long that you can't afford to double your bet.
Lose 11 bets in a row (it happens) and you'll have the honor
of ponying up $10,240 for your next spin. Even if you could
afford it, every casino game has a table limit, which limits
the amount you can wager.
A betting system can be fun to use as long as you
understand the risks involved. With the Martingale, the
risk is that you'll eventually have a very large loss.
Before using the Martingale, read our
article about the Martingale betting system.
Of course, not all systems are as risky as the
Martingale. They're also less likely to make you a
short-term winner, but that's the tradeoff.
The Martingale is called a negative progression
system because you bet more when you're losing. This
can be thought of as digging yourself a deeper hole. By
contrast, positive progression systems have you bet
more when you're winning. By ramping up your bets during
winning streaks you can take advantage of the streak and win
more than you would had you been flat-betting. This doesn't
overcome the house edge (nothing does), but if you are lucky
enough to hit a winning streak you'll wind up with a little
more money in your pocket then you would have otherwise.
Here's a simple positive progression system you can
use. Every time you win, just add 50% to your bet. Start
with $6. If you win then you'll add half of that, which is
$3, so you'll be betting $9. If you win your $9 bet you'll
add another half, so you'll bet either $13 or $14, depending
on whether you like to round up or round down. Whenever you
lose, start over again with $6. I used this system while
playing with a friend once and she remarked later how
impressive it was when the stack of chips grew to be several
With this system your bets go up only when you're
winning. If you're on a losing streak, you'll lose only
one unit each time. But if you're on a winning streak,
you'll have the extra money to increase your bets with.
Another system is to bet 1/4th of your total chips on
every hand. This way you're automatically betting more
when you're winning (exploiting winning streaks), and
scaling back your bets when you're losing (limiting your
losses). A fun goal with this kind of system is to either
double the amount of money you started with, or go bust
trying. I've done this one many times as well. I succeed
slightly less than half the time, and fail slightly more
than half the time, which is what you'd expect.
No betting system can
make you a guaranteed winner
While a betting system can make it more likely
that you'll win in the short term, none can
guarantee that you'll win in the short term.
And no betting system can make it more likely for you
to win in the long term. That doesn't stop scam
artists from advertising their "foolproof" systems in
magazines and on the Internet. All these systems are bunk.
If they really worked, the authors would be living on an
island with their millions rather than being eager to get
your $24.95 plus shipping. And the casinos would have gone
bust long ago (or discovered the flaw in their game, and
changed the rules to close the loophole). In fact, I'm so
confident that no betting system can overcome the house edge
that I offer
$30,000 to anyone who can prove they have a winning
- Betting systems can be fun, but no betting system can
overcome the house edge. You don't gain an advantage just
because you're using a betting system.
- If you want to use a betting system, try adding 50%
to each winning bet, or bet 1/4th of your total chips
- Use the Martingale
betting system only if you've read and understood our
separate article about it.
- Never pay good money for a system when I've just
given you two decent systems for free.
There's one more system which involves making just one or
two bets, which I call the Half-Bankroll
System, described on its own page.
to practice a betting system? You can play
online right now at Bodog,
for fake money. (Or real money too if you
We recommend Bodog over other online casinos
- You can play without registering.
- You can play the games in your browser
without downloading them.
- The games work on both Macs and PC's.
- They don't have annoying popup windows.
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